Legal

Privacy Policy

Effective date: March 7, 2026. This policy explains how Soap Opera Detailing LLC collects, uses, stores, and shares information when you visit the website, request services, communicate with the business, or complete a booking request.

1. Information we collect

  • Contact information you provide, such as name, phone number, email address, service address, and preferred contact method.
  • Vehicle details, appointment preferences, package selections, and customer notes you submit.
  • Technical information such as device type, browser data, IP address, and site interaction data collected through normal website operation, hosting, or security tools.
  • Payment-related information processed through third-party payment providers. Soap Opera Detailing LLC does not store full payment card numbers on this website.

2. How we use information

  • To respond to inquiries, booking requests, schedule and confirm services, and provide customer support.
  • To prepare estimates, manage appointments, send availability updates, document services performed, and process or reconcile payments.
  • To improve site performance, maintain security, reduce spam or abuse, and comply with legal obligations.

3. When information may be shared

Soap Opera Detailing LLC does not sell personal information. Information may be shared with service providers that support website hosting, scheduling, analytics, spam prevention, communications, or payment processing, but only to the extent reasonably necessary for operations.

4. Payment processing

Third-party payment providers may collect, use, and retain payment and transaction information under their own policies and terms. Customers completing payment should review those notices separately.

5. Retention and protection

Information is retained only as long as reasonably necessary for business operations, service history, tax or accounting records, dispute management, and other legal obligations. Reasonable administrative and technical safeguards are used, but no transmission or storage method can be guaranteed completely secure.

6. Your choices

You may request correction or deletion of eligible personal information, subject to legal, tax, fraud-prevention, and recordkeeping requirements. By submitting a request form, you consent to being contacted by call, text, or email using the contact details you provide. To make a privacy-related request, email privacy@soapoperadetailing.com.

7. Children's privacy

This website is not directed to children under 13, and the business does not knowingly collect personal information from children through the site.

8. Changes to this policy

This policy may be updated from time to time. Updated versions will be posted on this page with a revised effective date.